laen health
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HEALTHCARE. IN CONVERSATION.

Better conversations.
Stronger connections.

We connect healthcare companies with physicians, practice teams and pharmacies.

Remote sales and healthcare service from Pristina. Medically prepared. In German and French.

Discuss your projectExplore services
Pharma & OTCDiGA & Digital HealthMedTech
Illustrative scene of professional healthcare communication
Human connection. Healthcare focus.

Medical understanding.
Human connection.

Healthcare focusRx · OTC · DiGA · MedTech
German & FrenchFrom conversation to reporting
Pristina, KosovoOur healthcare operations hub
Medical TrainingWith Pharmadidact

01 / OUR SERVICES

Close to your market.
Part of your team.

From the first conversation to structured feedback: we take on defined responsibilities within your sales and service processes.

1

Remote Sales & HCP Engagement

We combine sales conversations with information and activation campaigns. From targeted HCP engagement to direct sales to pharmacies, dental practices and veterinarians, tailored to your product, audience and sales goals.

  • Targeted HCP communication and audience segmentation
  • Direct sales to pharmacies, dental practices and veterinarians
  • Information and activation campaigns
  • Awareness and product information
  • Follow-up after mailings, webinars and visits
  • Appointment setting for field sales
  • Structured market feedback
2

Medical-practice service

We support practices and healthcare projects in their daily operations, with clear responsibilities and a reliable flow of information.

  • Telephone and appointment services
  • Information delivery and enquiries
  • Documentation and handovers
3

Healthcare Recruiting

The right people for your healthcare needs. We help identify professionals for inside and field roles.

  • Pharmaceutical representatives and medical roles
  • Healthcare marketing
  • Product management

02 / OUR INDUSTRIES

Your industry.
The right conversation.

Different products. Different questions. We tailor communication, team preparation and documentation to your project.

Rx & OTC
01

Pharma in conversation.

Scientific information, coordinated follow-ups and ongoing engagement with physicians and pharmacies.

HCP engagement · Pharmacy support
DiGA & Digital Health
02

Explain innovation.

Inform prescribers, explain care pathways and capture feedback from everyday practice.

Prescriber engagement · Market feedback
MedTech & Medical devices
03

Make application clear.

Explain products, handle enquiries and prepare the next conversation with your team.

Product information · Sales support

From healthcare knowledge to a well-prepared conversation.

Medical Training

03 / MEDICAL TRAINING

Understanding first.
Then the conversation.

Professional healthcare communication starts with a sound medical foundation.

Together with our medical training partner Pharmadidact, we prepare employees for communication with healthcare professionals and practice teams. Product-specific content complements the medical foundations for each project.

Explore Pharmadidact
MEDICAL TRAINING PARTNERPharmadidact

Knowledge that supports the conversation.

01

Medical foundations

Understand terminology, indications and healthcare structures.

02

Product & audience

Place approved information in the right project context.

03

Dialogue & documentation

Communicate clearly and document questions and next steps.

Training and required qualifications are matched to the specific assignment.

04 / CAREERS

Good at conversation?
You belong here.

Use your language skills and sales talent in healthcare. Discover our inside-sales roles with 100% remote working.

All open roles
German01

Healthcare Communication Specialist(m/f/d)

Inside Sales · German

Pristina, KosovoFull time
100% remote · Starting nowView role
German & French02

Healthcare Communication Specialist(m/f/d)

Inside Sales · German & French

Pristina, KosovoFull time / part time
100% remote · Starting nowView role
German · §75 AMG03

Healthcare Communication Specialist MED(m/f/d)

Inside Sales · German · §75 AMG

Pristina, KosovoFull time
100% remote · Starting nowView role
German & French · §75 AMG04

Healthcare Communication Specialist MED(m/f/d)

Inside Sales · German & French · §75 AMG

Pristina, KosovoFull time / project-based
100% remote · Starting nowView role

05 / INSIGHTS

Sales, DiGA
and practice support.

How to reach healthcare audiences, explain prescribing pathways and support practice operations.

Pharma & Remote Sales01

Pharmaceutical sales: Reaching physicians and pharmacies with remote sales

How remote sales supports pharmaceutical field teams: audience selection, pharmacy sales, follow-up processes and meaningful performance measures.

Read article
DiGA & Digital Health02

DiGA marketing: From physician engagement to prescribing

DiGA marketing for manufacturers: select relevant practices, explain prescribing pathways and use structured follow-up to understand practical barriers.

Read article
Medical-practice service03

Telephone services for medical practices: Scope, costs and selection

What a medical-practice telephone service can handle, and how to assess its scope, costs, handovers and data protection before choosing a provider.

Read article

LET’S TALK

Your next project
starts with a conversation.

Tell us who you want to reach and what you want to achieve. We can discuss the right approach together.

Tell us about your project

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30 MINUTES · ONLINE

Prefer to
talk directly?

Choose a time for an initial conversation about your healthcare project.

  • Audience & project scope
  • Languages & team requirements
  • Next steps & timing
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kadri@laen-health.com